- For merchandise returned *within* 30 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. If returned *after* 30 days, a merchandise credit will be issued at the original selling price.
- We'll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. All tags must be attached, and items must be returned in original packaging. Defective items may still be accepted.
- All personal care and beauty products are final sale and cannot be returned or exchanged.
- Without an original sales receipt, merchandise qualifies for an exchange at the current selling price. Item(s) exchanged must be of equal or greater value.
- Final Sale Policy: all sale items purchased at an extra discount (example : 50% off ) are final sale and cannot be returned or exchanged.
- Damaged or Defective merchandise may be returned *within 30 days of purchase date, with a receipt. All tags must be attached. Contact customer service for additional information: info@crimsongypsyclothing.com
Refund Process
Most returns will process in approximately 1-2 weeks, depending on your method of return. Additional delays may occur. For a faster refund, your return label and return slip should correspond with the items in your package.
A refund will then be credited back to your original method of payment and will post approximately 1-3 business days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Gift Card purchases will be refunded in the form of a merchandise credit.
A refund will then be credited back to your original method of payment and will post approximately 1-3 business days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Gift Card purchases will be refunded in the form of a merchandise credit.
Exchanges
We offer the exchange options listed below.
Exchange for the Same Item in a Different Size or Color
Did you order the wrong size or color? We’ll provide FREE ONE TIME RETURN SHIPPING for your new order.
Exchange for a Broken or Damaged Item
We apologize for any unexpected events with your order. If you are able to repackage and send your item back, we will arrange a free exchange. Please contact customer service for assistance: info@crimsongypsyclothing.com
Exchange for Wrong Item
We apologize for the error with your order. Please contact customer service for assistance: info@crimsongypsyclothing.com as we would like to review our inventory before an exchange order is placed.